1. Definitions

“Photographer” refers to Rosie Moments Photography.

“Client” refers to any individual, group, or organisation entering into an agreement with the Photographer.

“Session” refers to any non-wedding photography service.

“Wedding” refers to wedding photography services.

“Agreement” refers to the booking form and these Terms & Conditions.

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2. Booking & Agreement

A booking is only confirmed once:

A completed booking form has been received, and

The required deposit has been paid

These Terms & Conditions form part of the Agreement between the Photographer and the Client and apply to all bookings.

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3. Artistic Licence

The Photographer retains full creative and artistic control over:

Poses

Locations

Editing style

Number of final images delivered

While all reasonable efforts will be made to capture requested images, no specific image or outcome is guaranteed due to factors beyond reasonable control (including weather conditions and subject cooperation).

 

4. Payments

4.1 Non-Wedding Sessions

A 25% non-refundable deposit is required to secure the booking

The remaining balance is due on or before the session date, unless otherwise agreed in writing

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4.2 Weddings

A 25% non-refundable deposit is required to secure the wedding date

The remaining balance is due 8 weeks prior to the wedding date

If the booking is made within 8 weeks of the wedding, full payment is required at the time of booking

Late Payments

A 5-day grace period will be allowed following the balance due date.

If the remaining balance is not paid within this grace period, the Photographer reserves the right to:

Charge a late payment fee of 10% of the outstanding balance, and/or

Suspend or cancel the booking without further notice

If the Photographer cancels the booking due to non-payment, all monies paid will be retained and the Client shall remain liable for any outstanding balance in accordance with the cancellation terms outlined in Section 6.1.

Once confirmed, the agreed wedding fee will not change.

Time shall be of the essence in respect of all payment obligations.

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5. Deposits

All deposits are non-refundable and are paid to secure the Photographer’s time, services, and the reservation of the agreed date.

Deposits may be transferred to a new date at the Photographer’s discretion where:

The Client provides reasonable notice, and

The reason is beyond the Client’s control (e.g. illness or severe weather)

Failure to provide sufficient notice (minimum 24 hours for sessions) may result in forfeiture of the deposit.

 

6. Cancellations & Amendments

6.1 Weddings

Deposits are non-refundable and non-transferable

Cancellation more than 8 weeks before the wedding date: no further payment required

Cancellation within 8 weeks: full balance remains payable

Monthly Payment Plans

Where a payment plan has been agreed, all instalments are non-refundable and non-transferable. Payments are made toward the total agreed fee and do not represent separate services.

In the event of cancellation, the Client shall remain liable for any outstanding balance in accordance with the cancellation terms above.

Failure to maintain agreed monthly payments may result in cancellation of the booking, and all monies paid will be retained.

Missed or late instalments may be treated as a material breach of this Agreement.

Amendments must be submitted in writing no later than 8 weeks prior to the wedding date.

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6.2 Non-Wedding Sessions

Deposits are non-refundable and non-transferable

Cancellation or changes:

More than 48 hours before: no additional charge

Within 48 hours: may incur additional fees at the Photographer’s discretion

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6.3 Weather & Environmental Conditions

Outdoor sessions will proceed in light rain, damp, or wet ground conditions. The Photographer will assess conditions on the day and reserves the right to continue, modify, or proceed with the session where it is safe to do so.

Rescheduling due to weather will only be offered where conditions are deemed unsafe or unsuitable at the Photographer’s discretion (e.g. heavy rain, extreme weather, or safety risks).

Cancellation or changes:

• More than 48 hours before: no additional charge

• Within 48 hours: may incur additional fees at the Photographer’s discretion

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7. Rescheduling by Photographer

If the Photographer is unable to attend due to circumstances beyond reasonable control:

Reasonable efforts will be made to reschedule or provide a suitable replacement

If this is not possible, liability shall be limited to a full refund of all payments received

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8. Image Delivery

The agreed fee includes:

The Photographer’s time and expertise

Pre- and post-session communication

Professional editing of images

Final edited images will be delivered via an online gallery within:

4 weeks for non-wedding sessions

8 weeks for weddings

Delivery times are estimates and may vary during busy periods; however, every effort will be made to deliver within the stated timeframe.

Delivery timeframes commence from the date of the session or wedding.

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9. Additional Costs

Any additional costs (including but not limited to venue hire, permits, travel, or props) are the responsibility of the Client unless otherwise agreed in writing.

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10. Client Responsibilities

The Client agrees to:

Cooperate fully during the session

Ensure all participants (especially minors) are supervised at all times

Adhere to agreed timings and schedules

The Photographer shall not be responsible for reduced coverage resulting from delays, restrictions, or lack of cooperation.

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11. Image Delivery & Storage

Only final edited images will be delivered

RAW/unedited files will not be provided

Images will be stored for 12 months, after which they may be permanently deleted

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12. Orders & Pricing

Prices are valid for 14 days from gallery delivery

Orders placed after this period may be subject to updated pricing

All products remain the property of the Photographer until paid in full

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13. Loss or Damage

In the unlikely event of loss, damage, or technical failure, the Photographer’s liability shall be limited to a partial or full refund of payments made, depending on the extent of the affected services.

This shall be the Client’s sole remedy.

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14. Copyright & Usage

The Photographer retains full copyright of all images

The Client is granted a personal-use licence only

The Photographer may use images for:

Portfolio

Marketing and advertising

Social media

Competitions

Unless the Client requests otherwise in writing prior to the session.

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15. Limitation of Liability

The Photographer shall not be liable for any failure or delay in performance due to circumstances beyond reasonable control, including but not limited to:

Equipment failure

Weather conditions

Illness or injury

Loss or corruption of digital files

Total liability shall not exceed the total amount paid by the Client.

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16. Complaints

Complaints must be submitted:

In writing within 7 days of becoming aware of the issue, and

No later than 28 days after receipt of images

Email: rosie.jefferies@hotmail.com

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17. Entire Agreement

These Terms & Conditions constitute the entire agreement between the parties and supersede all prior communications.

Any amendments must be agreed in writing and signed by both parties.

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18. Reservation of Date

The Client acknowledges that upon payment of the deposit, the Photographer reserves the agreed date exclusively for the Client and may decline other bookings.

In the event of cancellation, this loss of opportunity is a genuine pre-estimate of loss and is reflected in the non-refundable deposit.